FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
1. How Can I Book a Tour?
Booking is very simple:
Select your preferred tour package.
Click on the “Book Now” button.
Fill in your details.
Complete the payment process.
After booking, you will receive a confirmation via email or WhatsApp. If you need help, you can contact our support team anytime.
2. What Payment Methods Do You Accept?
We accept:
UPI (Google Pay, PhonePe, Paytm)
Debit/Credit Cards
Net Banking
Bank Transfer
All payments are secure and transparent. There are no hidden charges.
3. Can I Customize My Tour Package?
Yes! We offer customizable tour packages. You can:
Extend or modify the number of days
Add adventure activities
Include Nepal visit
Upgrade hotels
Add transportation
Just contact us with your requirements, and we will create a personalized plan for you.
4. What Is Your Cancellation Policy?
Our cancellation policy is structured to be fair and transparent for all our travelers:
45 Days or more prior to departure: Full Refund (minus any applicable third-party payment gateway or processing fees).
31 to 44 Days prior to departure: No cash refund. However, the amount paid will be converted into a Future Travel Credit. This credit is valid for 1 Year from the date of cancellation and can be fully adjusted toward your next trip with us.
30 Days or less prior to departure: No Refund.
Important Additional Terms:
Refund Processing: All approved cash refunds will be credited back to the original payment method within 7 to 10 business days.
Unforeseen Circumstances / Weather: If a tour is delayed or canceled by us due to unavoidable circumstances such as severe weather, natural disasters, or sudden government/forest reserve restrictions, travelers will be offered an alternative date or a full Future Travel Credit.
For exact details, exceptional circumstances, or customized packages, please check your specific booking confirmation or contact our support team.
5. Do You Provide Nepal Tours?
Yes, we arrange customized tours to major and nearby destinations in Nepal. Our popular Nepal itineraries include:
Kathmandu (Including Pashupatinath Temple)
Pokhara
Lumbini
Chitwan National Park
Janakpur
Muktinath
We assist with complete travel planning, transportation, hotel bookings, and required documentation guidance for a smooth and hassle-free border crossing.
6. Best Time & Top Attractions in Valmiki Nagar
The best time to visit Valmiki Nagar is:
October to March: Pleasant weather (Ideal for safaris and sightseeing).
July to September: Green forest season (Monsoon beauty).
Note: Core jungle safaris may remain closed during the monsoon season (July – September) for animal breeding and safety.
Top Attractions in & around Valmiki Nagar (Including Nepal Border):
Nature & Wildlife: Valmiki Tiger Reserve, Gandak River, and the scenic River Side.
Temples & Heritage: Valmiki Ashram, Jata Shankar Mandir, and Nardevi Mandir.
Local Nepal Border Spots: Triveni Dham, Shish Mahal, and the famous Jhoola Pul (Suspension Bridge).
🐅 Special Note on Jungle Safari Zones: The Valmiki Tiger Reserve features three distinct safari zones: 1. Valmiki, 2. Gobardhana, and 3. Manguraha. While standard packages cover the primary areas, we can arrange exclusive safaris to explore all three zones upon request (additional charges apply)
7. Do You Arrange Transportation?
Yes, we provide:
Pickup & Drop service
Private cab booking
Group transportation
Nepal border transfer assistance
8. Is It Safe to Travel?
Yes, Valmiki Nagar and Nepal routes are safe for tourists. We ensure:
Verified hotel partners
Professional drivers
Proper itinerary planning
Full customer support during travel
9. How Can I Contact Support?
You can reach us through:
Call/WhatsApp: +91 8340545617
Email: go4yatra.travel@gmail.com
Contact Form on Website: www.go4yatra.com
Our team is always ready to assist you.
10. What ID documents are required for the trip?
Valmiki Nagar: A valid government ID (Aadhaar, Driving License, etc.) is mandatory for hotel check-ins and safari bookings.
Nepal: Indian citizens must carry an original Voter ID card or Passport for border crossing. (Aadhaar is not valid as a standalone travel document for Nepal flights/official permits).
11. What is your Child Policy?
Children below 5 years usually stay and travel for free (sharing a bed with parents).
Children between 6 to 12 years are charged at special discounted rates.
Kids above 12 years are treated as adults.
12. Are Jungle Safari charges included in the tour packages?
This depends on the specific package you choose. Please check the “Inclusions” section of your selected itinerary. If not included, our team can help you pre-book the Valmiki Tiger Reserve jeep safari for a hassle-free experience.
