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Privacy Policy

1. Who We Are

  • Welcome to Go4Yatra (https://go4yatra.com). We are a dedicated travel agency operating across India and Nepal, based in Valmikinagar, Bihar (845107). Our mission is to craft unforgettable journeys and personalized travel experiences. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a trip with us.

  • We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place a booking, subscribe to our newsletter, respond to a survey, or fill out a form.

    • Personal Data: Name, email address, phone number, mailing address, and payment information.

    • Travel Data: Government-issued ID numbers (Aadhaar, Passport, etc.), date of birth, dietary preferences, and emergency contact details required for itinerary planning and bookings.

    • Non-Personal Data: Browser type, IP address, device information, and interaction with our website (via cookies and analytics).

We collect and use your personal information for the following purposes:

  • To Process Travel Bookings: To arrange flights, hotels, tours, and permits (especially for cross-border trips to Nepal).

  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their order, as well as occasional company news, updates, or related travel packages.

We use “cookies” to enhance user experience. For instance:

  • If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience.

  • When you log in, we will set up several cookies to save your login information and your screen display choices.

  • We use third-party analytics (like Google Site Kit/Rank Math SEO) to understand how visitors engage with our website

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access or disclosure of your personal information. We do not sell or rent your personal data to others. However, we may share your data with:

  • Service Providers: Airlines, hotels, transport operators, and third-party booking engines (like WP Travel Engine) strictly for fulfilling your travel arrangements.

  • Payment Processors: When making a secured payment on our site, your financial data is processed directly by our secure payment gateway partners; we do not store your credit/debit card details on our servers.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request by public authorities.

If you have an account on this site, or have left comments/bookings, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our cancellation policy is structured to be fair and transparent for all our travelers:

  • 45 Days or more prior to departure: Full Refund (minus any applicable third-party payment gateway or processing fees).

  • 31 to 44 Days prior to departure: No cash refund. However, the amount paid will be converted into a Future Travel Credit. This credit is valid for 1 Year from the date of cancellation and can be fully adjusted toward your next trip with us.

  • 30 Days or less prior to departure: No Refund.

Important Additional Terms:

  • Refund Processing: All approved cash refunds will be credited back to the original payment method within 7 to 10 business days.

  • Unforeseen Circumstances / Weather: If a tour is delayed or canceled by us due to unavoidable circumstances such as severe weather, natural disasters, or sudden government/forest reserve restrictions, travelers will be offered an alternative date or a full Future Travel Credit.

For exact details, exceptional circumstances, or customized packages, please check your specific booking confirmation or contact our support team.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

  • Email: go4yatra.travel@gmail.com

  • Phone: +91-8340545617 / +977-9701811055

  • Address: Valmikinagar, Bihar 845107