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Help Centre

Help Centre

Welcome to our Help Centre. We are here to assist you with your travel plans to Valmiki Nagar, Bihar and nearby Nepal tours.

If you have any questions about booking, payments, tour packages, or travel information, you will find answers below.

1. How Can I Book a Tour?

Booking is very simple:

  1. Select your preferred tour package.

  2. Click on the “Book Now” button.

  3. Fill in your details.

  4. Complete the payment process.

After booking, you will receive a confirmation via email or WhatsApp.

If you need help, you can contact our support team anytime.

2. What Payment Methods Do You Accept?

We accept:

  • UPI (Google Pay, PhonePe, Paytm)

  • Debit/Credit Cards

  • Net Banking

  • Bank Transfer

All payments are secure and transparent. There are no hidden charges.

3. Can I Customize My Tour Package?

Yes! We offer customizable tour packages.

You can:

  • Change number of days

  • Add adventure activities

  • Include Nepal visit

  • Upgrade hotels

  • Add transportation

Just contact us with your requirements, and we will create a personalized plan for you.

4. What Is Your Cancellation Policy?

Cancellation policy depends on the package booked.

  • Cancellation before 7 days – Partial refund

  • Cancellation within 3–7 days – Limited refund

  • Cancellation within 48 hours – No refund

For exact details, please check your booking confirmation or contact support.

5. Do You Provide Nepal Tours?

Yes, we also arrange tours to nearby Nepal destinations like:

  • Kathmandu

  • Pokhara

  • Lumbini

We assist with travel planning and required documentation guidance.

6. Best Time to Visit Valmiki Nagar

The best time to visit Valmiki Nagar is:

  • October to March – Pleasant weather

  • July to September – Green forest season (monsoon beauty)

Popular attractions include:

  • Valmiki Tiger Reserve

  • Gandak River

  • Valmiki Ashram

7. Do You Arrange Transportation?

Yes, we provide:

  • Pickup & Drop service

  • Private cab booking

  • Group transportation

  • Nepal border transfer assistance

8. Is It Safe to Travel?

Yes, Valmiki Nagar and Nepal routes are safe for tourists. We ensure:

  • Verified hotel partners

  • Professional drivers

  • Proper itinerary planning

  • Full customer support during travel

9. How Can I Contact Support?

You can reach us through:

  • Phone Call

  • WhatsApp

  • Email

  • Contact Form on Website

Our team is always ready to assist you.

Contact Our Support Team

If you need immediate assistance, please contact us:

📞 Mobile: 8340545617
📧 Email: go4yatra.travel@gmail.com

You can also reach us through the Contact Form available on our website.